Subscription & Auto-Renewal Policy

1. Monthly Subscription Tiers

VibeQuest offers multiple monthly subscription tiers. Current pricing, features, benefits, and product descriptions are displayed on the applicable product page and during checkout.

2. Automatic Renewal

Monthly subscriptions automatically renew each month until cancelled. By enrolling, you authorize VibeQuest and its payment processor to charge your selected payment method for recurring subscription charges, applicable taxes, shipping, and any other amounts disclosed during checkout at each renewal.

3. Renewal Price

Your renewal price is the price disclosed for your subscription, subject to any applicable promotion or future price change. If we change the recurring price for an existing subscription, we will provide any notice and obtain any consent required by applicable law before charging the new amount.

4. Billing Date

Your initial payment is charged when you subscribe unless checkout clearly states otherwise. Subsequent payments are charged according to the renewal schedule shown in your account, subscription details, or order confirmation.

5. Monthly Fulfillment Window

VibeQuest generally targets monthly subscription fulfillment during approximately the 10th through 15th of the applicable shipment month, with a goal of delivery around the 20th when carrier transit permits. These are target timeframes and are not guaranteed delivery dates.

6. Cancellation

You may cancel your monthly subscription at any time before the next renewal charge using the cancellation options available within your VibeQuest account.

If you need assistance with cancellation, visit the VibeQuest Support Center .

Cancellation stops future renewals. It does not automatically cancel or refund an order that has already renewed, entered processing, been packed, or shipped.

7. Skips, Pauses, and Tier Changes

If skip, pause, or tier-change tools are offered, availability, eligibility, and applicable deadlines may be displayed within your account. A requested change becomes effective only after it is confirmed.

8. Failed Payments

If a recurring payment fails, VibeQuest or its payment processor may retry the charge and may notify you. We may pause, suspend, or cancel a subscription after unsuccessful payment attempts.

9. What Is Not Guaranteed

A subscription does not guarantee any specific vehicle, casting, brand, color, series, chase, treasure hunt, limited edition, resale value, or exact item quantity unless the applicable product page expressly states otherwise.

10. No Chase Guarantee

Special items, treasure hunts, super treasure hunts, chases, rare pieces, limited editions, or other high-demand collectibles may occasionally appear as surprise inclusions. They are bonuses and are never guaranteed unless an offer specifically and expressly states otherwise.

11. Cancellation Confirmation

When a subscription is successfully cancelled, you should receive an account status change and/or confirmation message.

If future billing occurs after an effective cancellation, please contact the VibeQuest Support Center promptly so we can review the issue.