HOW CAN WE
HELP?
Order question? Subscription issue? Planning an event? Interested in a partnership? Whatever brings you here, start below and your request will be tracked by the VibeQuest team from start to finish.
Tell us what you need.
Choose the category that best matches your request when submitting it below. Whether you're already a customer or just discovering VibeQuest, this is the place to reach our team.
Order Help
Order status, missing items, delivery questions, damaged products or another order issue.
Subscription Help
Vibe Boxes, billing, account questions, subscription changes or membership help.
Returns & Refunds
Start a documented request for a return, refund, damaged item or order resolution.
Birthday Parties
Party package questions, customization, larger quantities or help with an existing order.
Events & Partnerships
Collector events, pop-ups, collaborations, sponsorships and partnership opportunities.
Schools & Fundraising
Schools, clubs, organizations, fundraising programs and community opportunities.
Scout Network
Scout applications, profile questions, Hunts, Finds or Scout Network support.
Something Else
Doesn't fit one of these? No problem. Send the request and we'll route it appropriately.
Submit your request
Give us the details below. Your request becomes a VibeQuest Support ticket so it can be tracked, assigned and followed through to resolution.
Keep your support history in one place.
Sign in to your VibeQuest account to access your orders, subscriptions, Hunts and support activity from one dashboard.
Please don't include passwords, full payment card numbers or other sensitive financial information in a support request.
